GLAM RIVA
Frequently asked questions
A few helpful answers.
How do I pay?
Cash on Delivery only. Pay when your order arrives after the store confirms fulfilment.
Do I need an account?
No. You can complete COD checkout as a guest. A local account is optional for saved details, orders and referrals.
Where is my order shown?
Your order number and delivery details appear on the confirmation page. On this prototype, the order also appears in the admin panel on the same device only.
Can I return an item?
For return requests, contact us within 7 days of delivery. Eligibility and collection are confirmed by our team.